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Privacy Policy

1. Introduction
At Maker Coating Systems Limited, we respect your privacy and value how your personal data is used. We are committed to collecting and using your information responsibly, in line with legal obligations and your rights. By using our website, makercoating.com ("Our Site"), you agree to this Privacy Policy. If you do not accept these terms, please stop using Our Site immediately.

2. Who We Are
Our Site is owned and operated by Maker Coating Systems Limited, a company registered in England (Company No. 1448795).

  • Registered Address: Unit 5 Oak Business Units, Thorverton Road, Exeter, EX2 8FS
  • Data Protection Officer: Philip Grierson
  • Contact Details:

 

3. Scope of This Policy
This Privacy Policy applies to your use of Our Site. It does not cover any other websites linked from Our Site. Please review the privacy policies of any external sites before sharing your data.

4. What Is Personal Data?
Under the GDPR (General Data Protection Regulation), personal data refers to any information that can identify you directly or indirectly, such as your name, contact details, IP address, or online identifiers.

5. Your Rights
Under GDPR, you have the following rights:

  • To be informed about how your data is collected and used.
  • To access your personal data.
  • To correct any inaccurate or incomplete data.
  • To request deletion of your personal data ("right to be forgotten").
  • To restrict processing of your data.
  • To object to certain uses of your data.
  • To data portability, allowing you to reuse your data across services.
  • Regarding automated decision-making and profiling, though we do not use your data this way.

To exercise these rights, contact us using the details in Section 15.

6. Data We Collect
Depending on your interaction with Our Site, we may collect:

  • Name, gender, address, email, and phone number
  • Business details (name, title, profession)
  • Preferences and interests
  • IP address, browser type, and usage activity on Our Site

7. How We Use Your Data
We only use your data for lawful purposes, such as:

  • Managing your account and access to Our Site
  • Personalizing your experience
  • Providing our products and services
  • Responding to your inquiries
  • Sending information and marketing materials (you can opt-out anytime)
  • Improving Our Site through analytics

We will not send you spam or unauthorized marketing communications.

8. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this policy.

9. Data Storage and Transfer
Your data is stored and processed in the UK, adhering to GDPR standards.

10. Sharing Your Data
We do not share your personal data with third parties except when required by law (e.g., legal proceedings or government requests).

11. Managing Your Data
You can control your data usage by:

  • Opting out of marketing communications
  • Using preference services like TPS, CTPS, or MPS to reduce unsolicited marketing

12. Accessing Your Data
You can request a copy of your personal data by submitting a subject access request via email or post.

13. Cookies
Our Site uses cookies to improve your experience and gather analytics. You can manage cookies through your browser settings. Third-party cookies (e.g., Google, Hotjar, Lead Forensics) may also be used for analytics.

14. Contact Us
For any data-related inquiries or to exercise your rights:

  • Email: sales@makercoating.com
  • Phone

: 01392 822600

 

  • Address: Unit 5 Oak Business Units, Thorverton Road, Exeter, EX2 8FS

15. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on Our Site, and your continued use of Our Site implies acceptance of these changes.

We encourage you to review this policy regularly.